Improving the patient experience
Waiting for an appointment is a pretty dull experience for most people. A lively information screen can help to pass the time and it has been demonstrated that giving patients something to watch in the waiting room can considerably reduce perceived waiting time.
By using the screen to present patient reassurance messages and to keep them generally informed about waiting times, the focus in the waiting room can be switched from the reception desk - relieving pressure on over-stretched resources.
Informing patients
Maintaining good communication with patients is vital in the modern consumer-lead health care environment. It is not always easy to sustain the effort, however. A waiting room information screen can add an important new medium for patient communication and, because it delivers information directly to patients, it has a greater impact than traditional printed notices.
Promoting health awareness
By allowing you to present information in a lively and visually attractive way, a waiting room information screen gets the message over to the right people at exactly the time when they are most receptive to it.
Alerting patients
The screen can be used to trail health campaigns like the annual flu jabs and to alert patients to upcoming events as well as remind them of practice procedures like appointments, out of hours services and practice policies.
